Platforms are training their workers, giving them lifelong skills that benefit the platform, the workers, and the broader economy.
Learn From The Best
Marketplace platforms provide training to the vendors and workers using their websites because it's necessary for their businesses to succeed. Sometimes this training results in skills that workers can use both on and off the platform and that play a transformational role in their livelihoods.
We spoke to platforms like Jumia, Sendy, Uber, and more, to learn how they are building better businesses, more skilled workers, and stronger economies by implementing transformational upskilling. Find case studies, watch interviews, learn best practices, and find out how you can get involved.
Platform-Led Upskilling is a Win-Win-Win Solution
A win for platform businesses, a win for workers, and a win for the broader economy
Platforms need the workers using their sites to be skilled in order to assure a quality service to customers and therefore drive transactions and revenue.
Workers thrive when they have skills that earn them meaningful work in a digital age, allowing them to provide for their families and futures.
Markets need a skilled labor force to enable broad economic growth and prosperity and to ensure they are included in the transition to digital economies.
Owing to the skills gap in emerging markets, it is often companies themselves providing this training, although it is hard and expensive. This means they are now part of the broader education landscape of the markets in which they operate and represents a potentially powerful alignment between platforms and development objectives.