Digital platforms’ role in African digitisation and gig work on the back of COVID-19

By CENFRI

In this blog, CENFRI explores how both platform businesses model and workers in Africa are pivoting in response to COVID-19 measures that have caused sudden disruption in economic activity.

CENFRI notes that some African businesses have already started pivoting towards the provision of essential goods and services, leveraging platform business model features.

CENFRI, however, finds that most types of platform workers may find it challenging to pivot work activities in the near term, due to the variation in skills, regulatory requirements (licenses), capital assets and/or raw materials required in new sectors of work.

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